We've been happy DishNetwork customers for, hmmm, I guess it's been 3 or 4 years now. I just decided to get a Dish DVR. After reading some of the forums like AVS and DBSTalk I decided to go with a dvr508 receiver since it does not have the extra $5 a month charge. Wish I had known that before they were discontinued. Some can still be found online though, so now I'm waiting for it to arrive before I go away for thanksgiving.